FAQs

Contact Info

WINE CLUB
wineclub@robertmondaviwinery.com
(888) 766-6328 ext. 3

ECOMMERCE ORDERS
customerservice@robertmondaviwinery.com
(888) 766-6328 ext. 3

RESERVATIONS
reservations@robertmondaviwinery.com
(888) 766-6328 ext. 2

Wine Club

There is no fee to join the wine club. You can join our wine club by filling out the form on our website or contacting a member of our staff at wineclub@robertmondaviwinery.com. You will be contacted by a club representative after joining, and they will instruct you how to set up an online account so you can book your own tasting appointments. When you join the wine club, you are committing to take a minimum of 3 wine club shipments before cancellation.

• 20% discount on club shipment wines
• 30% discount on reorders of featured club wines
• 20% discount on our lunch program, as well as special events
• Priority booking for special events
• 15% discount on all non-wine merchandise in our store
• 4 complementary tastings per year for you and up to 3 guests; additional guests are $50 each for up to a party of 6
• Complimentary tastings at SIMI Winery in Healdsburg, CA

Your club member benefits are activated after you have been contacted by a club representative and your first club shipment is in process. You do not need to have received your first shipment to enjoy club benefits. If you join the wine club onsite at the winery during a tasting, we will not waive your tasting fees. You will be able to schedule future complementary tastings after your membership is activated.

Please note: Complimentary tastings are available 4 times per year for Member & 3 guests.

Wine club members can make reservations for tastings that include up to 6 guests. The
tasting is complementary for up to 4 guests, and there is a charge of $50 for each extra guest. The club member must be present to receive their discount. Club members can book complementary tastings through our website. After joining the club, members will be contacted by a club representative and instructed on how to set up an online account. They can use this account to book their own discounted tastings. If you would like booking assistance from our reservations team, you can also email reservations@robertmondaviwinery.com. You will need to provide the email address you used to join the club so your discount can be applied.

There is no fee to join the wine club. When you join the wine club, you are committing to take a minimum of 3 wine club shipments before cancellation. These shipments go out in February, May, September, and November. Wines that are part of your club shipment are discounted 20% and there is a 30% discount on the reorder of featured club wines. You are allowed to skip one shipment per year and still maintain your club benefits. This excludes the first shipment. If you skip more than one shipment in a year, your club membership benefits will be put on hold until you take your next shipment.

We send wine club shipments in February, May, September and November. You will receive an email notification about 10 days prior to the billing of your shipment. Updates must be made prior to billing. If you join online, we will contact you to schedule the most recent shipment, so you can start enjoying your benefits as a new member!

Membership may be cancelled after fulfilling a three-shipment minimum. You may skip up to one club shipment per year. Benefits are not active during skipped shipment periods.

If you would like to pause or cancel your membership, please log into your My Memberships page. Or you may contact us via email at wineclub@robertmondaviwinery.com or by phone at (888) 766-6328 ext. 3.

You can make changes or updates to your order prior to billing. Once an order has been processed/shipped, we have the ability to hold, redirect (within state lines), or cancel an order, however shipping and/or restocking fees will apply.

Yes, all shipments must be signed for by someone 21 years of age or older. If no one is present at the time of delivery, there will be 2 more attempts made prior to being returned to our warehouse. If the wine is returned to the winery, we can reship the order. Re-shipping fees will be charged. We suggest shipping to a business address, if possible, to avoid any missed shipments or delays.

We offer both ala carte purchases and club memberships for customers in certain international locations. For more information, please view our international offerings.

Current and past club newsletters can be found on our Club Newsletter page.